Author

Mouctar Diallo

Senior Full Stack Engineer & Co-Founder · Yara

Co-founder and Senior Full Stack Engineer at Yara, building the operating system layer of the Fully Autonomous Call Center.

About Mouctar

Mouctar Diallo is co-founder and Senior Full Stack Engineer at Yara. His work covers the operating system layer of the Fully Autonomous Call Center — routing, escalation, observability, audit logging, simulation testing, and the agent persona management infrastructure.

Mouctar leads the integration work with telephony (Etisalat, du, Twilio), CRM systems (Salesforce, HubSpot, Microsoft Dynamics), and the Visa Intelligent Commerce payment rails that power Yara's Voice-to-Payment capability.

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