Every cart recovered. Every shopper answered.
24/7, in any language.
Handle order inquiries, returns, cart recovery, and loyalty support autonomously — across voice, chat, and messaging, in Arabic and English.
Every customer touchpoint — handled autonomously.
From the first product question to the post-purchase follow-up.
Cart Recovery
Autonomous outbound to abandoned carts within 60 seconds. Discount eligibility, payment retries, and shipping clarification — handled in real time.
Order Status & Tracking
"Where is my order?" resolved in seconds. Real-time integration with carriers and OMS. No queue. No transfer.
Returns & Exchanges
Self-service return initiation, label generation, and pickup scheduling — autonomous. Complex cases routed to your team with full context.
Promo & Loyalty
Promo code application, loyalty point inquiries, tier benefits — answered instantly. Personalized to the shopper, every time.
Payment Recovery
Failed payment retries, COD coordination, refund follow-up. Culturally-aware outbound. Compliant. Logged.
After-Hours Coverage
Your storefront never sleeps. Yara doesn't either. Every inquiry answered — even at 2am, even during peak season surges.
The numbers.
Autonomous outbound to abandoned carts in under 60 seconds. Before they look elsewhere.
Order status, returns, promo codes — handled instantly. Every channel. Every hour.
From $10 per agent contact to $0.75. Same resolution. Same brand voice. Every time.
From contract signature to first live autonomous interaction. Native integrations with Shopify, Salesforce Commerce, and major CCaaS.
Frequently asked questions about Yara for E-commerce.
Everything you need to know before your first conversation.
Yes. Yara connects natively with Shopify, Salesforce Commerce Cloud, Magento, and major regional platforms. Custom API integration for proprietary stacks handled by our team.