Your clients know where their cargo is. Before they call.
Automate shipment status, customs updates, and B2B account management — 24/7, in Arabic and English, proactively.
Every call your operations team handles today — handled autonomously tomorrow.
Proactive outbound before they call. Instant inbound when they do.
Shipment Status
Autonomous inbound: Where is my cargo? Real-time integration with tracking systems. Resolved in seconds. Every time.
Proactive Outbound
Yara calls your client before they need to call you. Customs delay. Delivery confirmation. Exception notification. Proactive. Precise.
Customs Clearance Updates
Cross-border delays generate high call volume. Yara handles every status inquiry autonomously — and calls before your client asks.
Warehouse & Yard Inquiries
Inventory status. Slot booking. Collection scheduling. B2B queries resolved without agent involvement.
B2B Account Management
Regular clients. Named accounts. Dedicated AI agent per account profile. Your most important relationships — served first. Every time.
Quote & Booking
Inbound quote requests qualified and routed. Air, sea, land. AI collects parameters — your team closes.
The numbers.
Status inquiries handled before your clients pick up the phone.
Proactive outbound. Autonomous inbound. Every time zone. Every language.
Your B2B client gets an answer before the second ring.
Integrated with your tracking and ERP systems. No disruption to your existing operations.
Frequently asked questions about Yara for Logistics.
Yes. Yara connects via API to your tracking platform, ERP, and CRM. Real-time data. Every call reflects the current status of every shipment.